Shipping Policy
Processing Time
- Orders are processed within [insert processing time, e.g., 1–2 business days].
- Orders placed after [insert time, e.g., 2 PM] or on weekends/holidays will be processed on the next business day.
Shipping Rates & Delivery Times
- Standard Shipping: [Insert cost or mention "free"], estimated delivery within [insert time frame, e.g., 3–7 business days].
- Express Shipping: [Insert cost], delivery within [insert time frame, e.g., 1–3 business days].
- Delivery times may vary based on your location.
International Shipping
- We offer international shipping to select countries. Delivery times and rates will be calculated at checkout.
- Customs duties and taxes are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number to monitor the delivery progress.
Return Policy
Eligibility for Returns
- Items can be returned within [insert time frame, e.g., 30 days] from the delivery date.
- Products must be unused, in original packaging, and include all accessories.
Non-Returnable Items
- Customized or personalized items.
- Perishable goods or hygiene products (e.g., food, skincare, etc.).
Return Process
- Contact our customer service at [insert email/phone] to initiate a return.
- Ship the item to the provided return address.
- Include a copy of the invoice or proof of purchase in the package.
Refunds
- Refunds will be processed to the original payment method within [insert time frame, e.g., 7–10 business days] after the returned item is received and inspected.
- Shipping fees are non-refundable.
Exchanges
- To exchange an item, follow the return process and place a new order for the desired item.
Damaged or Defective Items
- If you receive a damaged or defective product, please contact us within [insert time frame, e.g., 7 days] of delivery for a replacement or refund.
