Shipping Policy
Order Processing Time
- All orders are processed within 1-3
business days (excluding weekends and holidays) after receiving the
order confirmation email.
- You will receive a notification
once your order has been shipped.
Shipping Rates and Delivery Times
- Standard Shipping: Delivery within 5-7 business
days.
- Express Shipping: Delivery within 1-3 business
days. Additional charges apply.
- Shipping rates vary based on the
total weight of the package and delivery location. Rates will be
calculated and displayed during checkout.
Shipping Locations
- We currently ship to [NEPAL].
- For international orders, customs
fees and import duties may apply, which are the responsibility of the
customer.
Order Tracking
- A tracking number will be provided
via email once the order is dispatched.
- You can track your order status on
our website under the Track Order section.
Return Policy
Return Eligibility:
- Timeframe: Returns are accepted within 30
days from the date of delivery.
- Condition: Items must be unused, unopened,
and in original packaging. If the item has been opened or used, a
restocking fee of up to 20% may apply.
- Non-Returnable Items:
- Software (once opened)
- Personalized or customized
computer goods
- Downloadable content or digital
products
- Products with damaged seals or
packaging
- Perishable items (e.g.,
batteries, consumables)
Return Process
- Contact us at [microlandcomputer@gmail.com
- 9814747550] with your order number and reason for return.
- Once your return is approved, you
will receive detailed instructions, including the return shipping address.
- Pack the item securely and ship it
back using a traceable shipping method.
Refund Policy
- Refunds are processed within 7-10
business days after receiving the returned item.
- Refunds will be issued to the
original payment method.
- Shipping charges are
non-refundable, except for items damaged during transit or incorrect
orders.
Exchange Policy
- Exchanges are allowed for size,
color, or product defects.
- Contact our support team for
assistance with exchanges.
Damaged or Incorrect Items
- If you receive a damaged or
incorrect item, notify us within 48 hours of delivery with a photo
of the product and packaging.
- We will arrange a replacement or
issue a full refund, including shipping charges.
Contact Us
For any
questions or concerns, feel free to reach out:
- Email: [microlandcomputer@gmail.com]
- Phone: [9814747550]
- Support Hours: Monday to Friday, 9 AM - 6 PM
(Your Time Zone)
