Shipping Policy
Processing Time
- Orders are processed within
[insert processing time, e.g., 1–2 business days].
- Orders placed after [insert time,
e.g., 2 PM] or on weekends/holidays will be processed on the next business
day.
Shipping Rates & Delivery Times
- Standard Shipping: [Insert cost or mention
"free"], estimated delivery within [insert time frame, e.g., 3–7
business days].
- Express Shipping: [Insert cost], delivery within
[insert time frame, e.g., 1–3 business days].
- Delivery times may vary based on
your location.
International Shipping
- We offer international shipping to
select countries. Delivery times and rates will be calculated at checkout.
- Customs duties and taxes are the
responsibility of the customer.
Order Tracking
Once your order
is shipped, you will receive an email with a tracking number to monitor the
delivery progress.
Return Policy
Eligibility for Returns
- Items can be returned within
[insert time frame, e.g., 30 days] from the delivery date.
- Products must be unused, in
original packaging, and include all accessories.
Non-Returnable Items
- Customized or personalized items.
- Perishable goods or hygiene
products (e.g., food, skincare, etc.).
Return Process
- Contact our customer service at
[insert email/phone] to initiate a return.
- Ship the item to the provided
return address.
- Include a copy of the invoice or
proof of purchase in the package.
Refunds
- Refunds will be processed to the
original payment method within [insert time frame, e.g., 7–10 business
days] after the returned item is received and inspected.
- Shipping fees are non-refundable.
Exchanges
- To exchange an item, follow the
return process and place a new order for the desired item.
Damaged or Defective Items
- If you receive a damaged or
defective product, please contact us within [insert time frame, e.g., 7
days] of delivery for a replacement or refund.
