VivoBook X509JP Battery

Shipping Policy

Processing Time

• Orders are processed within [insert processing time, e.g., 1–2 business days].
• Orders placed after [insert time, e.g., 2 PM] or on weekends/holidays will be processed on the next business day.

Shipping Rates & Delivery Times

• Standard Shipping: [Insert cost or mention "free"], estimated delivery within [insert time frame, e.g., 3–7 business days].
• Express Shipping: [Insert cost], delivery within [insert time frame, e.g., 1–3 business days].
• Delivery times may vary based on your location.

International Shipping

• We offer international shipping to select countries. Delivery times and rates will be calculated at checkout.
• Customs duties and taxes are the responsibility of the customer.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number to monitor the delivery progress.

Return Policy

Eligibility for Returns

• Items can be returned within [insert time frame, e.g., 30 days] from the delivery date.
• Products must be unused, in original packaging, and include all accessories.

Non-Returnable Items

• Customized or personalized items.
• Perishable goods or hygiene products (e.g., food, skincare, etc.).

Return Process

1. Contact our customer service at [insert email/phone] to initiate a return.
2. Ship the item to the provided return address.
3. Include a copy of the invoice or proof of purchase in the package.

Refunds

• Refunds will be processed to the original payment method within [insert time frame, e.g., 7–10 business days] after the returned item is received and inspected.
• Shipping fees are non-refundable.

Exchanges

• To exchange an item, follow the return process and place a new order for the desired item.

Damaged or Defective Items

• If you receive a damaged or defective product, please contact us within [insert time frame, e.g., 7 days] of delivery for a replacement or refund.